Talk to us: +44 1752 848725
Sector Experience:
Telecoms
Telecoms
Why does the Telecoms sector choose Apex?

Since deregulation, the telecommunications industry has experienced a number of different phases in its evolution. The industry is now relatively mature and possibly even saturated, but there are still enormous business opportunities and areas of growth potential for companies with imagination, customer centricity and sales ability.

In a market like this – dominated by a handful of very big players – customer acquisition and retention is key. Consumers review and renew contracts on either one or two year terms and so it is important that sales and service staff know exactly how to handle these renewals.

This is where Apex has a depth of experience and capability. Apex developed the first accredited telecommunications sales programmes more than twelve years ago, and since then we have delivered a wide range of bespoke programmes and Learning Journeys to sales people, service staff and managers in telecommunication businesses.

We also develop e-learning programmes, online games and provide our industry-leading My721 learning management system and coaching app to telecommunication businesses, helping them to provide a holistic blend of learning.

The telecommunications industry is generally at the forefront of technology and global connections.

For international businesses, we have a network of trainers in strategic locations around the world and have the capability to deliver training in more than 25 of the most widely spoken languages in the world. At the same time, we ensure that training is localised to the specific requirements of your business in that country.

Apex also operates to world class BS ISO 27001 standards of data security.

Our videos are password protected.
If you would like to view this video please contact us on +44 1752 848725 or via the Contact form.
Why does the Telecoms sector choose Apex?

Since deregulation, the telecommunications industry has experienced a number of different phases in its evolution. The industry is now relatively mature and possibly even saturated, but there are still enormous business opportunities and areas of growth potential for companies with imagination, customer centricity and sales ability.

In a market like this – dominated by a handful of very big players – customer acquisition and retention is key. Consumers review and renew contracts on either one or two year terms and so it is important that sales and service staff know exactly how to handle these renewals.

This is where Apex has a depth of experience and capability. Apex developed the first accredited telecommunications sales programmes more than twelve years ago, and since then we have delivered a wide range of bespoke programmes and Learning Journeys to sales people, service staff and managers in telecommunication businesses.

We also develop e-learning programmes, online games and provide our industry-leading My721 learning management system and coaching app to telecommunication businesses, helping them to provide a holistic blend of learning.

The telecommunications industry is generally at the forefront of technology and global connections.

For international businesses, we have a network of trainers in strategic locations around the world and have the capability to deliver training in more than 25 of the most widely spoken languages in the world. At the same time, we ensure that training is localised to the specific requirements of your business in that country.

Apex also operates to world class BS ISO 27001 standards of data security.

Our videos are password protected.
If you would like to view this video please contact us on +44 1752 848725 or via the Contact form.
Our Telecoms Clients
LONDON
Argentum
2 Queen Caroline Street
Hammersmith
London
W6 9DX
 +44 (0) 203 598 8262
SCOTLAND
Apex House
Haypark Business Centre
Marchmont Avenue
Polmont
FK2 0NZ
 +44 (0) 1324 878808
DUBAI
Dubai Knowledge Village
Centre Block 18
3rd Office No 50
Al Sofouh Road
Dubai
+44 (0) 203 598 8262
PLYMOUTH
Unit 4
Winstone Beacon
Trematon, Saltash
Cornwall
PL12 4RU
+44 (0) 1752 841888